Frequently Asked Questions

What is included in a house clearance service?

Our house clearance service includes complete removal of all items from the property, proper disposal of waste, recycling where possible, and donation of suitable items to charity. We handle furniture, appliances, personal items, garden items, and can even clear lofts and garages.

How long does a house clearance take?

The duration depends on the size of the property and amount of items. A typical house clearance can take 1-3 days. Small properties might be cleared in a single day, while larger properties or those with extensive contents may take longer.

How much does house clearance cost?

Costs vary based on factors like property size, amount of items, location, and any special requirements. We provide free, no-obligation quotes after assessing the property. Our pricing is transparent with no hidden fees.

Do you handle sensitive or valuable items?

Yes, we have extensive experience handling sensitive and valuable items. We can help identify valuable items, arrange proper valuation if needed, and ensure secure handling throughout the process. All our staff are fully trained and insured.

What happens to the items you clear?

We follow a strict waste hierarchy: items in good condition are donated to charity where possible, recyclable materials are sent to appropriate recycling facilities, and only items that cannot be reused or recycled are disposed of as waste, always following environmental regulations.

Do you offer bereavement clearance services?

Yes, we offer specialized bereavement clearance services with extra care and sensitivity. Our team is trained to handle these situations with appropriate respect and can work at a pace that suits you and your family.

Are you licensed and insured?

Yes, we are fully licensed waste carriers registered with the Environment Agency and have comprehensive insurance coverage. All our operations comply with relevant regulations and best practices.

Can you clear just one room or part of a property?

Yes, we offer partial clearance services. Whether it's a single room, garage, loft, or garden, we can tailor our service to your specific needs.

How do I prepare for a house clearance?

We recommend removing any items you wish to keep, marking them clearly if they're staying in the property, and ensuring clear access to the property. We can advise on specific preparations during our initial consultation.

Do you buy items during house clearance?

If we identify valuable items during the clearance, we can discuss purchasing them. We can also arrange for professional valuation and help connect you with specialist buyers if needed.

Still have questions?